• GHS Order Form information is easy to submit online.  We also take orders via telephone.  Alternatively, you may download the order form and email, mail, or fax it to us.
• We accept direct payment by Visa, MasterCard, Discover Card, American Express, PayPal, bank draft, check, and wire transfer.
• We also offer PayPal Credit, a credit account you can use to make your GHS purchase (subject to credit approval).  Additionally, we offer LendingClub personal loans, which you can use to make your GHS purchase (subject to credit approval).
  • See if you qualify for PayPal financing, and if you are eligible for PayPal’s “No interest if paid in full in 6 months” offer.
  • See if you qualify for LendingClub financing, and if you are eligible for LendingClub’s affordable, fixed-rate loan offers with payment terms between 6 – 60 months.
• Medical facilities/practitioners must submit orders with a PO number.
• We can bill auto and worker’s compensation insurance with your claim adjuster’s written authorization and provision of claim number.
• We can bill a funding organization which provides us written approval and authorization.
• We do not bill third-party payers. This includes private insurance, Medicare, and Medicaid.
• • If you have private insurance, contact us for the HCPCS codes with which your insurance may reimburse you post purchase.
  • Medicare considers specialty standing frame and walking frame durable medical therapy equipment such as the GHS to be a “noncovered item.”
  • Medicaid may limit coverage for equipment such as the GHS to children under age 14. Pre-authorizations must be submitted by a state-contracted DME company in your area. If the user is over age 14, you may investigate Medicaid waiver programs and alternate funding assistance in your state.
• Consumer purchase may qualify you for an IRS Medical Expense Deduction.
• Contact us for information on our flex pay layaway plan.

Full payment is required in advance of order processing and shipment. Second Step manufactures custom merchandise. No refunds will be given on any order. All sales and layaways are final.

If you have any questions on Order Form completion, call us at 877-299-(STEP) 7837.

Second Step, Inc., at its discretion, reserves the right to refuse service or sale to any individual or entity who is discourteous, unprofessional, or not the original purchasing party.